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Invalid username or password

Invalid username or password


Failed to raise orders in Omni Accounts due to an invalid username or password.




Either Stock2Shop’s Apifact software can no longer contact the Omni Accounts database or the user credentials are no longer valid. To resolve this issue:

  • Reach out to Omni Accounts specialists and confirm if the server configuration has changed.
  • Ensure credentials issued to Stock2Shop are still valid and grant sufficient access level to the database.
  • Ensure all necessary services are running on the server.

Contact support@stock2shop.com if your details have changed or if you need further assistance.